Privacy Policy

WildWorks Inc.
Privacy Policy

Last Updated: June 22, 2020

WildWorks Inc. ("WildWorks") has developed this Privacy Policy to help you understand how we collect, use and disclose information we may collect from you and/or your device (computer, phone or other mobile device), or that you may provide to WildWorks while using our websites and apps, including but not limited to websites and mobile applications Tag with Ryan, Dash Tag, and Tunnel Town, as well as our website at WildWorks.com (collectively "WildWorks Services").

By using the WildWorks Services, you agree to how WildWorks collects, uses and discloses information that is collected from you. If you are under 18 years old, you acknowledge that your legal guardian has consented to this Privacy Policy. This Privacy Policy is an integral part of the Terms of Service governing your use of WildWorks Services.

If you or your legal guardian do not accept or understand this Privacy Policy, please do not use the WildWorks Services.

1. Definitions

Categories of information we collect:
Category Examples
Identifiers Real name, username, email address, Internet Protocol (IP) Address, or similar identifiers
Commercial Information Records of past purchases made through Animal Jam
Usage Records of Animal Jam usage and activities within the games, such as minigames played, Gems earned, items acquired, and similar usage logging
Geolocation Data Physical location, insofar as it can be inferred from your IP Address

See below for more specific details concerning the information we collect, why we collect it, how it’s used, and your rights with regard to your information.

2. What Information Is Collected?

Information You Provide. WildWorks may receive and store any Personal Information, Financial Information and/or Non-Personal Information that you provide when you interact with WildWorks. Some features and/or functionality of the WildWorks Services may be unavailable if you choose not to share certain information. WildWorks may use information you provide to communicate with you and to improve the WildWorks Services. Here are some examples:

Information Collected Automatically or Through Technology. WildWorks may receive and store certain Personal Information and Non-Personal Information whenever you interact with WildWorks. While you are able to visit the WildWorks Services and remain anonymous, WildWorks and/or WildWorks' third-party service providers may still collect Non-Personal Information through technological means. Such information may be gathered by the following methods:

Information from Other Sources. WildWorks may receive information about you from WildWorks' third-party service providers, or other sources such as purchase or redemption information, WildWorks Services usage, payment information, reporting information, page-view information, technical, fulfillment, advertising, and search information.

Mobile Analytics. WildWorks uses mobile analytics software to better understand the functionality of its apps on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. WildWorks does not link the information stored within the analytics software to any personal information you submit within the application.

Local Storage Objects. WildWorks uses Local Storage Objects (LSOs) such as HTML 5 or Flash to store content information and preferences. Third-parties with whom WildWorks partners to provide certain features on WildWorks' site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 or Flash to collect and store information.

3. How Information Is Used, Shared and Disclosed.

WildWorks does not sell, and generally does not disclose, your Personal Information to third-parties without your consent. Parents have the right to consent to collection and use of personal information from their child without also consenting to its disclosure to third-parties, as WildWorks does not share information that may be collected from your child. WildWorks uses Personal, Non-Personal, and Financial Information, among other things, to monitor system performance, analyze internal business systems, improve the WildWorks Services, fulfill requests for additional products and services, contact you about promotional and marketing activities, provide customer support, and conduct research. The use and protection of information is an important component of WildWorks' business. Situations in which WildWorks shares or discloses your information also include:

We may share Information for other reasons in the future, which we will disclose and describe to you directly or in updates to this Privacy Policy.

Please contact us below with questions about the privacy policies, collection and use practices of these third parties:

WildWorks
Attn: Data Protection Officer
PO Box 3624
Salt Lake City, UT 84110-3624

4. Security

The security of your Personal Information is important to WildWorks. WildWorks follows generally accepted industry standards to protect the Personal Information submitted to WildWorks, both during transmission and once it is received. However, no method of transmission over the Internet or method of electronic data storage is 100% secure. Therefore, WildWorks cannot guarantee the absolute security of data it stores. Although no security system is completely secure, WildWorks and its third-party partners and vendors take appropriate security measures to protect against unauthorized access or disclosure of the information collected by WildWorks. For WildWorks, this includes, but is not limited to, ensuring that all Personal and Financial Information is disclosed only on a "need to know" basis and ensuring that all Personal Information collected by WildWorks is obtained via secured connections and protected and encrypted (using secure socket layer technology, "SSL") by industrial grade security software to guard against unauthorized access.

5. Advertising

WildWorks may partner with third parties to display advertising on its websites, or to manage its advertising on other sites. These third-party partners may use cookies or similar technologies in order to provide you with advertising based upon your browsing activities and interests. WildWorks may include third-party ads in free versions of its mobile applications, and provided that you are age 13 or older (or the legal threshold age in your country of residence), WildWorks collects your Device ID and may pass it to advertisers to enable certain advertising.

6. Social Media Features and Tools

The WildWorks Services may include integrated social media features and tools, such as the Facebook login or "Like" button, the YouTube "Share This" button, and interactive mini-programs that run in the WildWorks Services. These Features may collect information on your IP address, which page you are visiting on WildWorks' site, and may set a cookie to enable the feature to function properly. Social media features and tools are either hosted by a third-party or hosted directly on the WildWorks Services. Your interactions with these integrated social media features and tools are governed by the privacy policies of the companies providing them.

7. Links to Other Sites

The WildWorks Services contain links to other sites that are not owned or controlled by WildWorks. Please be aware that WildWorks is not responsible for the privacy practices of such other sites. WildWorks encourages you to be aware when you leave WildWorks' site and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies only to information collected by the WildWorks Services.

8. Access/Data Retention

We keep Personal Information for as long as is appropriate or relevant for the practices described in this Policy, including accessing and servicing accounts, providing help to players, communicating with parents and guardians, resolving disputes, and as required by law.
If you or your child's information changes, or if you no longer desire the WildWorks Services, you may make corrections and updates, delete inaccuracies, or request deletion by updating your account information within the relevant WildWorks Services or by contacting WildWorks at privacy@wildworks.com.

9. Where we store information

Information we store may be stored both within and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. Animal Jam and WildWorks are subject to U.S. laws, which may not afford the same level of protection as those in your country.

10. Special Notice Regarding Children

WildWorks does not knowingly collect Personal Information from persons under the age of 15 without parental consent. WildWorks requires device owners to specify their age before any Personal Information is collected. If it comes to WildWorks' attention that Personal Information has been collected from a person under the age of 15, WildWorks will delete this information as quickly as possible. If you believe that WildWorks may have Personal Information from or about a child under the age of 15, please contact WildWorks at support@wildworks.com.

11. California Privacy Rights

Since 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding disclosure of personal information to third parties for their direct marketing purposes. You are hereby notified that we do not share our customers’ personal information with unaffiliated third parties for their own direct marketing purposes.

The California Consumer Privacy Act (CCPA) also provides California residents with specific rights regarding their personal information. You have the right to request that WildWorks disclose to you certain specific information about our collection and use of your personal information over the past 12 months.

To exercise your rights to access, data portability, and deletion under the CCPA, please submit a verifiable consumer request to us by either:

Emailing our Data Protection Officer at privacy@wildworks.com
or
Submitting your request through postal mail at this address:
WildWorks
Attn: Data Protection Officer
P.O. Box 3624
Salt Lake City, UT 84110-3624

Only you or a person registered with the California Secretary of State that is authorized to act on your behalf may make a verifiable consumer request in connection with your rights under the CCPA. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within any 12-month period. The verifiable request must include the following:

We cannot respond to your request or provide you with personal information unless we can verify your identity or your authority to make the request, and confirm that the information requested relates to you.

We will only use the personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request, and to research and fulfill the requests that are verified.

12. California Privacy Rights for Minor Users

Since January 1, 2015, California Business and Professions Code Section 22581 permits you, if you are a California resident under the age of 18, to view, correct, or remove information provided by you or publicly posted by you.

You may send us an email asking us to remove certain posted content at privacy@wildworks.com, or mail your request to us at:

WildWorks
Attn: Data Protection Officer
P.O. Box 3624
Salt Lake City, UT 84110-3624

We will be happy to review, update, or remove Information as required by law. Residual copies of information or content that have been removed from your account may remain in our backup systems for approximately one month. We may still retain your information required to resolve disputes, enforce our user agreement, or comply with legal requirements; in this case, your personal information will be blocked from use for any other purpose.

13. Conditions of Use/Changes to This Privacy Policy

WildWorks may update this Privacy Policy to reflect changes to information practices. If WildWorks makes any material changes, WildWorks will notify you by email (sent to the email address specified in your account) or by means of a notice on WildWorks' website (www.WildWorks.com) prior to the change becoming effective. WildWorks encourages you to periodically review this page for the latest information on its privacy practices. If WildWorks makes material changes to how Personal Information collected from children under age 15 is used, WildWorks will notify parents by email in order to obtain verifiable parental consent or, if WildWorks does not have such email addresses to contact parents directly, by reasonable means on WildWorks' website for the new uses of the child's Personal Information

14. Contact Us

If you have questions or comments regarding how WildWorks protects your information or this Privacy Policy, please contact us at:

Attn: Privacy Policy Issues
E-mail: info@WildWorks.com

WildWorks Inc.
PO Box 3624
Salt Lake City, UT 84110-3624